Quick Shift Management Styles - Leadership Effectiveness In the Continued Recession
 
The Challenge:  Recognizing that the industry is agent driven necessitates managers to be educators, guides, motivators, critics and respected authority figures.  In an effort to keep agents progressing into the next success level, management’s challenge is to interact with those adults as adults and at the same time to use a management style which matches each agents “business maturity level”.  Mismatching styles to agent’s needs or maintaining a singular style towards and with all agents can lead to lackluster productivity, disappointments and frustrations for both the manager and agent.   

The Solution:  With people skills, civility and respect in place, a manger can proceed to successfully manage agents according to their “business age and needs”.  There is a clear difference when an example consideration is given to the interactive expectations for and towards an adolescent, teenager, young adult and a well matured individual.  Participants will learn the four management styles which are instrumental to an agent’s increased productivity and consistent business development.

• What are the possible facades to an agent’s true “Business Maturity” identity?
• The “Player Groups” in your office: A, B, C and D.
• General profile of and for each “Player Group”.
• Identifying your primary and “natural” management style.
• Who gets the most benefit from you primary management style and why.
• Could your primary management style be damaging or ineffective with any Player Group and if so, how to fix it.
• Awareness and focus on the specific needs of each business maturity strata.
• The power of YOU being “Predictable” and how it influences agent behavior!
• Characteristics of the four Management Styles.
• The what, when and how to quick shift into the appropriate management style.
• The “must do” verbal deliveries of rewards, recognition and encouragement.